Documentation
Install in two minutes.
Pick your platform; every install guide is under 200 words. Get your site key from the Install page of your site in the dashboard. The rest covers what the dashboard does once you are recording.
Install
Plain HTML
Any site where you can edit the page template.
Next.js
App Router or Pages Router.
Google Tag Manager
Use the URL form of the key. GTM strips data attributes.
WordPress
Our plugin, or paste the snippet yourself.
Shopify
Theme code, no app needed.
Webflow, Framer, Squarespace, Wix
Site-wide custom code settings.
Configure
Identify users
Show a customer's real name instead of a visitor id.
Live chat
Talk to a visitor while watching their screen.
Masking and consent
What is hidden, and how to hide more.
Custom events
Mark the moments that matter on your site.
Alerts and Slack
Hear about a struggling visitor while they are still there.
Help articles and saved replies
Answers visitors can read, and answers your team can reuse.
AI summaries
What happened in a visit, in three sentences.
Blocking a visitor
Stop recording and chat for someone who is abusing them.
Dashboard
Account
Help